The emphasis is on the generation of resonance in human beings, on activating them to perform at their best.
Those who are able to influence emotions in a positive way and inspire enthusiasm will invariably achieve better results.
The Siegel communication analysis CA® is a model in order to register verbally observable behaviours. The model is based on the Harvard IPA communication model (Prof. Bales) and may be employed for bilateral as well as multilateral talks.
Negotiators, chair persons of meetings, executives and employees who often take part in meetings and conferences.
- CA® improves the performance of the individual as well as that of the group and provides feedback on which behaviours should be intensified or reduced in a given situation.
Participants: 6 – 12 participants / session
Duration: 1 or 2 days
Combines and connects theoretical input with practical exercises, supported by video recordings for analysis.
Mimics, gestures and posture during a conversation have a profound effect on our message when we communicate. Our partner during a discussion will be influenced by all these even if he or she is not aware of these behaviours on a conscious level.
We focus on these elements and how you can master them, with practical examples from real life.
- The “iceberg” and the unconscious
- Facial expressions
- Spatial reaction
- Clothes and colours
Employees with internal as well as external customer contact.
Participants are made aware ot the effect and influence of their non-verbal communication.
Participants: 12 participants / session
Duration: 1 – 2 days delivery, in class
During the training phases, the participants experience the effect they have on others by means of presentations and role trainings.